BOND Five Star USA 2019
The Forum for North America's Leading Five Star Hotel Designers
September 5-8, 2019
BOND Five Star is an invitation only forum that connects world-renowned designers of luxury hotels with leaders of product brands who can help take their concepts to the next level. The forum is designed for regional heads of design from global hotel brands, regional and global principals of hospitality from leading architecture firms with hundreds of five star hotel projects.
BOND is connecting the best in the industry, from designers to suppliers and brands. It’s an exceptional group of people that I am honoured to be a part of.
Thomas Ito, FAIA, LEED AP
We pre-qualify designers to meet the following criteria:
1. Principal, Director, Vice President
2. Significant portfolio of five star hotel projects in North America
3. Global hotel brand or top architecture/design firm
Leaders in luxury hospitality design who are confirmed to attend in 2019 include:
Javier Muñoz Posse
Director of Architecture & Interior Design
Director of Interiors
Resorts World Las Vegas
Oceanwide Resort Paradise Hi LLC
Director, Architecture & Construction Project Management
Regional Director, Technical Services & Development
Six Senses Resorts & Hotels
Director of Hospitality
Thomas Ito, FAIA, LEEP AP
Principal & Global Head of Hospitality
Director, Design & Planning
Hyatt Hotels Corporation
Seminar timings and/or content may vary at our discretion.
- Day 1
- Day 2
- Day 3
- Day 4
Thursday, September 5
Doug will challenge the audience to look beyond palm trees and deck chairs to understand how new hotel policies can merge with smart design to solve problems that deliver the guests a better experience.
BiographyDoug Lansky is a tourism development thought leader who advises destinations and tourism companies around the world - from Singapore to Aruba, Google Travel to Amadeus – on strategic branding, marketing issues, visitor experience, industry trends and sustainability. Doug has a background as a travel journalist, author and editor with 20 years of experience writing for publications that range from National Geographic Traveler to The Guardian to Lonely Planet to Skift, and traveling to over 100 countries.
Friday, September 6
This session will look at how the community of architects, interior designers, builders, manufacturers and suppliers have long believed that ‘customer experience’ is ‘out there’ in the environments we design and build, but in fact, it is in our heads created by the magnificent and mysterious machine that is our brain. Today, an understanding of neuroscience is a prerequisite to appreciating what truly motivates the behaviors of all of us who, more than ever before, are ‘consumers’ at almost every waking moment in our digitally connected world.
The pervasiveness of digital media and its integration to our lives is influencing the structure of our brains as well as our physical environments. Digital place-based media, handheld devices and emerging technologies are changing the way retailers, restaurateurs, hoteliers and myriad other businesses, need to communicate with their customers.
While Millennials have been the focus of many businesses trying to capture this market of consumers, there is a generation of emerging guests for whom expectations about how brand experiences should unfold are changing the paradigm of what a branded experience will be in a digitally mediated future. This generation of shoppers sits at the transition between what we know as traditional brand experience places and those we see in science fiction movies. Understanding the influence of our digital culture on young brains is a must when providing experiences that matter.
The session will also address why the evolution of digital technologies will promote a move in the creation of experience from the hands of the designer to those of the consumer enabled with mobile digital devices. In a digitally distracted world, the relevancy of a ‘place’ will reside with the customer, because they will actively participate in modifying their experience because they participate in making it themselves.
David Kepron is a multifaceted creative professional with a compulsive curiosity to understand ‘why’, ‘what’s now’ and ‘what’s next’. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically focused customer connections at brand experience places around the globe.
David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott’s “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels.
In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies.
As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace.
David currently brings his creativity and insight on brand experiences to an international audience as a member of VMSD magazine’s Editorial Advisory Board, as a Board Member of the Interactive Customer Experience Association (ICXA) and Sign Research Foundation’s (SRF) Program Committee.
In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com.
In September of 2020, he launched a new podcast called “NXTLVL Experience Design” which brings listeners daring and different dialogues about “DATA: Design, Architecture, Technology and the Arts.” His guests include thought leaders who are driven by a passion to create the ‘New Possible’ and promote new paradigms of experiences into the mainstream.
Saturday, September 7
Nanotechnology, the design of materials at the molecular scale, is changing the face of architecture and custom homes. Already, luminous nanofilms are turning entire walls and ceilings into sources of light, nanoparticle coatings are making buildings self-cleaning and VOC-eating, and nanofilm solar panels are turning entire buildings into solar collectors. Join George Elvin, PhD, LEED AP, for a glimpse of some of the hundreds of building products currently using nanotechnology and a look ahead at next generation nanotechnologies. Together you’ll explore the technology behind the nano-revolution, what risks it may bring, and what it means for the future of building.
BiographyGeorge Elvin is an Associate Professor of Architecture at North Carolina State University, where his research and teaching focus on architecture for extreme environments. He is the author of over 40 books, chapters and articles, and has delivered lectures and workshops in over 20 countries. In 1981 he founded his own design-build firm, and in 1998 received his PhD in Architecture from the University of California at Berkeley. He has been an Assistant Professor of Architecture at the University of Illinois at Urbana-Champaign, an Associate Professor at Ball State University, and a Visiting Fellow at the University of Edinburgh’s Institute for Advanced Studies in the Humanities.
Gail McCleese and Hogan Chun from Gensler will speak about the latest hospitality trends with a focus on the key drivers of a great hotel experience and the factors that matter most – from design features to elements of service, technology and marketing. Using the culmination of a multi-year, mixed-methods research effort of the Gensler Experience IndexSM, Tom will explain the insights discovered to better understand the nature of the human experience and how we interact with physical space.
BiographyWith 30+ years of hospitality experience — 25 of those at her own firm — Gail has a deep knowledge of the hospitality industry and a flair for crafting inviting and memorable experiences for guests. She has been recognized for her award-winning interiors of high-end restaurants, luxury hotels and resorts, and casinos. Her clients include Hyatt, Hilton, Omni, Landry’s, InterContinental Hotels, Kimpton and Wanda Hotels. Gail co-leads the firm’s Global Hospitality practice, is an active member of ASID and ACE Mentor Program. She has served as EVP and Membership Chairperson of the Houston chapter of NEWH. - Hogan excels as a design & thought leader in the LA Hospitality Studio, the SW Region and the Firmwide Practice Area of Gensler. He brings to the table a global perspective and ability to articulate design strategies through hand sketches, physical models, computer models, verbal communication and multi-media presentations. Operating as an effective liaison between diverse personality types and working closely with multi-disciplinary teams, Hogan travels worldwide to collaborate with a multitude of design teams and clients, all of whom speak extremely highly of his design talent, passion, leadership capabilities and human touch.
Sunday, September 8
How it Works
Principal architects and heads of supplier companies meet in a pre-matched program of 30 minute one-to-one meetings.
Architects discover new products and suppliers learn exactly what potential clients need. AIA accredited seminars keep you up-to- speed with industry trends.
Everyone stays together in a five star resort with all meals and entertainment organised by BOND. Relationships build naturally.
The result: You make important connections and start relationships that will grow your business.
Loews Miami Beach
Steps from the ocean, the newly redesigned Loews Miami Beach Hotel is situated on three acres of gorgeous beachfront in an incredible location in the heart of South Beach. The hotel blends the elegance of the Art Deco era with the comfort and luxury of today.
1601 Collins Avenue
Miami, Florida 33139, USA
+1 305 604 1601