BOND Events Ltd, BOND Events Corp, together with their subsidiaries are collectively referred to as “BOND” in this policy document. BOND respects and is committed to protecting your privacy. In this Notice, references to "we", "us" and "our" refer to BOND. This privacy policy (“Privacy Policy”) describes how BOND, and its affiliated companies may collect, use and share information that We have obtained through your use of the https://bondevents.com (“Website”), online services, and other related services (collectively, the “Services”). By using or accessing the Services You are consenting to the practices and policies described in this Privacy Policy and the other terms and conditions of this Privacy Policy. “You” or “your” means and refers to You as a user of the Services or End Users that access the Services through your account. “We,” “our,” “Us” or “BOND” refers to BOND Events Ltd, our affiliated companies, and our Services.

 

BY ACCESSING OR USING THE SERVICES, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF CERTAIN INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. YOU AGREE TO BE BOUND BY ALL THE PROVISIONS OF THE PRIVACY POLICY THAT ARE DISPLAYED ON THE WEBSITE OR WITH ANOTHER SERVICE ON THE DATE YOU USE OR ACCESS THE SERVICES. YOUR CONTINUED USE OF THE SERVICES, INDICATES YOUR ACCEPTANCE OF ALL OF THE PROVISIONS OF THIS PRIVACY POLICY DISPLAYED ON THE WEBSITE OR OTHER SERVICE ON THE DATE OF SUCH USE OR ACCESS. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU CANNOT USE OR ACCESS THE SERVICES AND SHOULD DISCONTINUE USE IMMEDIATELY.

If You have any questions or concerns about this Privacy Policy, contact Us any of the following ways:

Write to us: Data Protection Lead, BOND Events Ltd, Centrum House, 36 Station Road, Egham, Surrey, TW20 9LF

Email our Data Protection Lead:

dataprotection@bondevents.com

Registered Office: BOND Events Ltd at Centrum House, 36 Station Road, Egham, Surrey, TW20 9LF

Data Controller for the purpose of applicable data protection laws: BOND Events Ltd. Registered at Centrum House, 36 Station Road, Egham, Surrey, TW20 9LF.

Registered in England and Wales under the company number: 04985159

PRIVACY POLICY SCOPE:

This Privacy Policy replaces all previous policies and has been updated as of the date reflected below. This Privacy Policy governs the collection and use of personal data by BOND. We are dedicated to treating your personal information with care and respect. Our Privacy Policy is designed to provide transparency into our privacy practices and principles, in a format that our visitors and users of our Services can navigate, read and understand. From time to time, We will update this privacy notice, so encourage You to refer back to this page regularly. We aim to maintain consistently high standards in our use and storage of your personal data, and endeavour to comply with the Data Protection Act 1998, the EU General Data Protection Regulation (GDPR), and relevant U.S. and Canadian privacy legislation and regulations.

This Privacy Policy describes the following sections:

  1. Types of Information We Collect
  2. How We Collect Information
  3. How We Process Your Information and Our Lawful Basis for Doing So
  4. How We Share Your Information
  5. How We Protect the Privacy of Children Online
  6. Your Access to and Control Over Your Information
  7. Consent
  8. Sensitive Data
  9. Information Retention
  10. Security
  11. Third-Party Services
  12. Email and Marketing Communications
  13. Changes to our Privacy Policy
  14. Contact Us
  15. Additional Considerations Persons Covered by the GDPR (General Data Protection Regulation);
  16. Additional Consideration for Us Residents’ Privacy Rights
    1. California Privacy Rights – Notice to California Residents
    2. Colorado Privacy Rights
    3. Connecticut Privacy Rights
    4. Utah Privacy Rights
    5. Virginia Privacy Rights
  17. Additional Consideration for Canadian Residents’ Privacy Rights

TYPES OF INFORMATION WE COLLECT:

Within the last twelve months, We have collected or We may collect the following types of personal information from users of our Services for business or commercial purposes:

  • Personal identifiers, such as your name, date of birth, physical address, postal address, email address, computer IP address, phone number, photograph, biographical information, login information, technical information from the devices You use to receive our services, device identifiers, and identifiers associated with cookies;
  • Commercial information such as records of purchase and transaction histories, flight information, company name, and units managed in your portfolio;
  • Financial information, such as credit card, ACH, bank account information and other banking information (through our third party payment processor only);
  • Electronic network activity, such as information about how You use, access, or interact with the Services;
  • Information related to service and support requests;
  • Information about events attended, or events and Services that might be pertinent to you;
  • Professional or employment-related information such as the company for which You work or are an authorized End User and your title or position;
  • Technical details, such as the Internet Protocol (IP) address used to link your computer to the internet, your login data, the type and version of your browser, your time zone settings, the types and versions of browser plug-ins, as well as your operating system and platform;
  • Details concerning your visit, including the complete Uniform Resource Locators (URL) clickstreams to, within, and away from our websites; the products You viewed or sought out; response times of pages; download errors; the duration of your visits to specific pages; page interaction data, including scrolling, clicks, and mouse-overs; the methods You used to navigate away from the page, and any phone number You used to contact us;
  • User Data and Information (defined below) provided directly by end users while using the Services;
  • Supplemental information provided by You while using or accessing the Services;
  • Records of communications with our customer support team for training and quality assurance purposes;
  • Inferences regarding your preferences or other characteristics; and
  • Information described in subdivision (e) Section 1798.80 of the California Civil Code such as your name, address and telephone number; insurance information; financial information; account information.

HOW WE COLLECT INFORMATION:

Information Provided Directly by You.

You actively provide information to BOND in various ways while using our Services. For example, You share information when you:

  • Visit our Website;
  • Create or register an account as an authorized End User on our Website;
  • Register or pay for attendance at a Bond event or other Services provided by BOND;
  • Request customer service, submit questions or contact Us by sending Us a message through our “Contact” button or “Get in Touch” button on our Website;
  • Sign-up for our newsletter;
  • Send BOND an Email;
  • Call BOND or participate in a call or virtual meeting;
  • Send mail or packages to BOND that includes information for use in our online Services; or
  • Visit BOND’s office in person and provide information for use in our online Services.

 

From Other Organizations or Publicly Available Sources.

We sometimes combine information We have collected from our Website or other sources, with information received from other organizations. This information is used to:

  • Verify the personal data We hold for You (e.g. to check your postal address is correct); and
  • Enhance the content and relevance of the advertising, opportunities or marketing We provide or present to you.

We may also research publicly available sources (e.g. websites and social media such as LinkedIn) and use external suppliers, to identify business contacts who are likely to be interested in the products and services We have to offer. We will only collect the minimal amount of information required for this purpose (e.g. name, job title, company, and contact details), and when We contact you, We will always provide You with an easy way to object to Us continuing to retain your personal data.

We also work closely with third parties such as payment processors and app providers and may receive information about You from them.

Automatically Gathered Information.

BOND automatically tracks certain information about You based upon your behavior while using the Services. This information is used to better understand and serve You by responding to your particular interests and needs.

Usage Details.

When You access and use the Services, We may automatically collect certain details of your access to and use of the Services, including traffic data, date and time You access the Services, the number of links You click within the Services and any third-party website and sections within the Services that You access.

Device Information.

When You access the Services, We may collect information about your device and internet connection, including the device's unique device identifier, IP address, geolocation, operating system, type of mobile device You use, browser type and network information.

Use of Cookies (or mobile cookies).

Our Services may use cookies to enhance the user experience while using our Services. Cookies are pieces of information that some apps and websites transfer to the computer or mobile device that is browsing that app or website and are used for record-keeping purposes by many apps and websites. Use of cookies makes web browsing easier by performing certain functions such as saving your passwords, saving personal preferences regarding your use of the website, and ensuring that You don't see the same advertisement repeatedly. It may be possible to refuse to accept cookies by activating the appropriate setting on your device. However, if you select this setting You may be unable to access certain parts of our Services.

By using or accessing or continuing to use or access our Services, You are agreeing to our use of cookies. We may choose to use any or all of the following :

  • Strictly necessary cookies. These are cookies that are required for the operation of our Services. They may include, for example, cookies that enable You to log into secure areas of our Services.
  • Analytical/performance cookies. These allow Us to recognize and count the number of visitors and to see how visitors move around our Services when they are using them. This helps Us to improve the way our system works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognize You when You return to our Services. This enables Us to personalize our content for You and remember your preferences.
  • Targeting cookies. These cookies record your visit to our Services, the pages You have visited and the links You have followed. We may use this information to make our Services and the advertising displayed more relevant to your interests.

 

Please note that third parties (including, for example, advertising networks, payment processors and providers of external services like web traffic analysis services) may also use cookies, over which We have no control.

Who can set cookies on this website?

On this website, both the operator of the website and third-party services which are used on this website may set cookies and access its content. Who can access which cookies and their content differs between first-party and third-party cookies. First-party cookies are created by the visited website and can only be read by the website operator and integrated third-party services on this website. Third-party cookies are set by usually third-party services on other domains, can be read on all websites on which the service that controls the domain is embedded and, for example, used by advertising networks to track user behavior across different websites and offer personalized advertising.

Which cookies are used on this website?

 

Use of Web Beacons.

A “web beacon,” “clear GIF,” “web bug,” or “pixel tag” is a tiny graphic file with a unique identifier that is similar in function to a cookie, but allows Us to count the number of users that have visited certain pages or screens of our Services, and to help determine the effectiveness of promotional or advertising campaigns, and for other related app.

HOW WE PROCESS AND USE YOUR INFORMATION AND OUR LAWFUL BASIS FOR DOING SO:

Generally: Lawful Basis.

We utilized four lawful basis which We rely upon for our business activities: Consent, Contractual, Legitimate Interests and Legal Obligation.

Contractual. In many circumstances We rely on the lawful basis of "performance of a contract", this enables Us to respond to You when You express an interest in our products and services and to fulfil any requests.

Consent. In some circumstances We rely on your specific consent, whereby You actively agree and "opt-in". We will always make it clear how You can withdraw You consent at any time.  Our process of collecting and using personal data is built around the principles of transparency and explicit consent. Consent plays a pivotal role in our data processing activities. We ensure that the consent obtained is freely given, specific, informed, and unambiguous. This means We will clearly explain why and how We are going to use your personal data before We process it. We will not assume your consent from silence, pre-ticked boxes, or inactivity. We aim to facilitate a clear affirmative action by You to indicate your consent. You have the power to grant or withdraw your consent at any time. We will respect your choices and will cease processing your personal data if You withdraw your consent, unless another legal basis applies.

Legal Obligation. There will be circumstances under which We are legally obliged to hold your personal data or required to disclose it to a third party by law.

Legitimate Interests. For some of our activities, We rely on our legitimate business interests to collect and use your personal data. In such cases, We have balanced our interests with yours and do not believe these activities will have a negative impact on your privacy rights and freedoms.

The following are exemplary ways We may use your personal information, how We use the personal information for this purpose and the legal basis for such use and processing of your information.

We may use your personal information to: How do we use personal information for this purpose? What is the legal basis for us processing your information in this way?
Provide you with goods and services We will need to use your personal information where this is necessary for us to perform our obligations under a contract with you, for example where you have purchased services from us, and to ensure your requirements are met at events. Using your personal information in this way is necessary for us to perform our contractual obligations to you.
Ensure that your requirements are met at events We may use your personal information to better understand your requirements and preferences, so that we can provide you with a tailored experience. It is in our legitimate interests to look at your requirements so that we can personalise our events for you, to better meet your needs as a customer.
Complete bookings you make through our website We will need to use your contact information (such as your email address or postal address) to assist you with any bookings you make through our website. Using your personal information in this way is necessary for us to perform our contractual obligations to you.
Process your payments and protect against fraudulent transactions We may need to process your personal information in order to keep your payments safe and secure and protect against fraudulent transactions. It is in our legitimate interests to process personal information to keep our customers' payments secure.
Diagnose problems with our server or administer our websites We may need to use personal information, such as your IP address, to diagnose server problems or administer our websites. We will ask for your consent to the use of cookies before processing.
Analyse user traffic to measure use of our websites and to improve the content of our websites and our services We may sometimes use your personal information (e.g. your IP address) to measure use of our websites and assess the effectiveness of our site pages, including advertising on our sites. We may also use this personal information to improve the content of our websites and services. It is in our legitimate interest to look at user traffic so that we can improve our websites and better meet your needs as a customer.
Comply with legal requirements and exercise or defend legal claims We may sometimes need to process personal information to comply with legal requirements to which we are subject (for example, in relation to health and safety). It is in our legitimate interests to process personal data for the purposes of complying with legal requirements to which we are subject.

 

 

Fulfilment of a service

We will use your personal data for the purposes of fulfilling a product or service you have requested, which includes:

  • Responding to your enquiries about our products and services
  • Fulfilling your requests and delivery of a product or service. For example when you:
    • register to attend an event
    • register to access online content
    • register to access site functionality
    • apply for a job
  • Administering your account
  • Sending you specific service or transactional communications about a product or service
  • Delivering customer services

Our Events

Please find below information about how your personal data will be used when you register to attend one of our events.

If you are making a group booking please ensure you have permission from others to share their name and contact details with us.

Our events are specifically designed to invite delegates to meet and network with specific service suppliers. We believe it is in everyone's interests for business contact details to be shared between delegates and suppliers.

The information you provide when registering for an event will be used to create your personal and company profile. This profile will be viewed securely online via password protection by all event attendees to facilitate the meeting selection process. This information will also be shared in a printed directory given to all delegates on-site at the event. We will share your basic details (name, job title, company name, photograph, your business contact information, company website as well as any specific project and product information you provide us with). Use of your data in this way is essential to the running of our business. BOND cannot take responsibility for the way in which attendees use your data e.g. for marketing purposes, or for any loss of data from lost or stolen directories, once shared with delegates.

We will also need to share basic details to partners to facilitate your travel and accommodation.

Please note that photographs and video footage may be taken at our events and used in post-event publicity. If you have any objection to this please contact us.

 

Sponsored content

We may provide sponsored content, such as webinars, expert reports, whitepapers, surveys or events.

We will share the details you provide to access this specific content with the named sponsor. However, this is always your choice and you will be provided with a clear opportunity to indicate if you would prefer us not to share this information.

 

Job applications

If you apply for a job, your details will be shared with the recruiter promoting the specific role.

 

Marketing communications

We use your personal information (such as your email address and/or telephone number) to send you information about services that you may be interested in. We may also contact you for research purposes.

When we collect your personal data we will include a specific notice to inform you and give you choices about future direct marketing communications from us.

We will only send you direct marketing communications when you have either:

  • provided your consent (e.g. ticked a box or clicked a "button" to submit a form)
  • where we believe we can demonstrate a legitimate business interest and have balanced this with your interests and privacy.

It is always your choice and you can stop receiving direct marketing communications from us at any time. We will provide a clear and easy way to do this on any communication you receive.

For electronic marketing communications (via email and phone) we adhere to the rules of the Privacy and Electronic Communications Regulations (PECR).

 

Personalised marketing content

We want to ensure our marketing communications are of interest to you. We therefore use the information we know about you to tailor our messages to be more relevant. We will use details such as your geographical location, previous transactional history and site usage to try and do this.

 

Personalised website content

We may provide tailored recommendations and advertisements to customise the content that you see on our websites. To do this, we use cookies and similar technologies through various technology partners to help us understand how you interact with our websites (e.g. the content you viewed on a previous visit or aggregated website performance analytics).

 

How to stop receiving marketing communications

We don't want to send you marketing communications if you do not want to receive them. You can stop receiving these messages from us at anytime.

Emails: There will always be an unsubscribe link on any marketing email you receive from us.

Post: We will inform you in any postal communication how you can stop receiving direct mail in future.

Phone: If you receive a marketing call from us, please let the caller know if you don't want to receive calls again.

 

Sharing your personal data

We may share your personal information with any BOND company or selected third parties for direct marketing purposes, in order to enable you to access the services, provide you with customer support and conduct the other activities described in this privacy policy. Such group companies may be located outside the European Economic Area ("EEA"), in which case the section "Where we store your data" below will apply.

We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we may engage Service Providers to provide market research, marketing (including competitions), advertising, communications, event management (including logistics, health and safety and audio-visual services), meetings and bookings (including accommodation), training, IT, hosting and other infrastructure, subscription and discount management, payment processing, and data cleansing and processing services. In the course of providing such services, these Service Providers may have access to your personal information. These third parties are contractually bound only to use personal information to perform the services that we hire them to provide. We will always use our best efforts to ensure that all the Service Providers we work with will keep your personal data secure.

We may also disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • In the event we go through a business transition such as a merger or acquisition by another company, or sale of all or a portion of our assets, your personal data may be among the assets transferred.
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce our terms and conditions or other agreements, or to protect the rights, property or safety of BOND.

 

 Your rights

Under data protection law you have a number of rights. These are aimed at giving you control about how your personal data is used by us.

To object to direct marketing, please see: How to stop receiving marketing communications

To exercise any of your rights please use Our contact details.

If you are unhappy with the manner in which we have collected and are using your personal data please do not hesitate to contact us.

If you are concerned with the manner in which we have handled your personal data, you have the right to complain to a supervisory authority. In the UK this is the Information Commissioner's Office.

 

Your right to access your personal data

You can request a copy of the personal data we may hold relating to you, and the purposes for which we are using it. This is known as a Subject Access Request. In responding to such a request we may ask for proof of your identity, to ensure we do not inadvertently send your personal data to another person. We will endeavour to make our file of your information available to you within 1 month, although occasionally we may not be able to give you access to the personal information we hold about you (for example, we may not be able to give you access if it would unreasonably affect someone else's privacy or if giving you access poses a serious threat to someone's life, health or safety). You also have the right to be informed of the third parties to which we transfer your personal data within the scope of this privacy policy.

Please use Our contact details.

 

Your right to amend your personal data

If you discover or believe the personal data we hold for you is out of date or incorrect please let us know and we will rectify this as soon as possible. Please use Our contact details.

 

Your right to have your personal data deleted

If you wish for your personal data to be deleted we will assess any such request on a case-by-case basis. We will respond to you as soon as possible, at least within one calendar month of receiving your request. Please use Our contact details.

 

Your right to object to us processing your data

You have the right to ask us to stop processing your data, even where that processing is necessary for our legitimate interests (for example, where the processing is necessary for the legitimate commercial objectives we pursue in the course of our business), including the profiling we undertake to send you personalised offers, product recommendations and similar content. You also have the right to object to any results of a processing activity that prejudice your rights and that are conducted exclusively through automated systems.

You also have the right to ask us to stop processing your data for direct marketing purposes, including any profiling we undertake for the purposes of direct marketing. You can easily unsubscribe from our marketing communications at any time by following the instructions included in these marketing communications.

 

Your right to have your data transmitted to another organisation

Where we hold personal information about you with your consent or for the performance of a contract with you, you also have the right to ask us to provide you with the personal information we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that data to another organisation.

 

Making a complaint

You have the right to lodge a complaint with the data protection authorities if you believe that we have not complied with applicable data protection laws. You also have a right to claim damages if processing of your personal information violates applicable data protection law.

 

Changes to our privacy policy

We reserve the right to amend this privacy policy at our sole discretion, without prior notice to you. We will notify you of any such changes (including when they will take effect). Your continued use of our services or our websites following the posting of changes to these terms means that you consent to those changes.

 

Keeping your data secure

Where we store your personal data

Ensuring your personal data is kept and transferred securely is of the highest importance to us.

We hold your personal data on our secure systems, based in the UK. Where we employ service providers, we have appropriate agreements in place to ensure your personal data is protected.

Your personal data may be transferred to a country outside the European Economic Area (EEA). This may be required for the purposes of our staff based outside the EEA or where a supplier of a service is based outside the EEA. We will take all steps that are mandatory or reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, including, where relevant, entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the data.

 

How we keep your personal data secure

We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications.

Certain areas of our websites may be password protected. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask you not to share your password(s) with anyone.

We also require any parties to whom we transfer personal data to ensure they have appropriate security measures in place.

 

How long do we keep your personal data

We hold personal data for a variety of different purposes and the length of time we keep your information for will vary depending on the products and services we are providing to you. We will only keep your personal data for a reasonable period of time and we base this on the purpose for which we are using it.

There will be circumstances in which we keep a strictly minimal amount of information about you, for example to ensure we can honour an objection to receiving direct marketing. We will also, in specific circumstances, be required to retain personal data for a longer period of time for contractual or legal reasons.

 

Third party websites and apps

Our websites may contain links to and from third party websites and we may provide you with details of apps provided by third parties. Please note that if you follow a link to any of these websites or download an app, these websites and apps will have their own terms of use and privacy policies and that we do not accept any responsibility of liability for these policies. Please check these policies before you submit any personal data to these websites or apps.

 

Reporting security vulnerabilities

We are committed to the privacy, safety and security of our customers. If you discover a potential security vulnerability, we would ask you to please report it just to us in a responsible manner. Please email us at dataprotection@staging.bondevents.flywheelsites.com and we will respond to you as soon as possible. This provides us with an opportunity to work with you and quickly address and resolve any issue. Publicly disclosing a potential vulnerability could put the wider community at risk, and therefore we encourage you to come to us first. We'll keep you informed as we move forward with our investigations.